support

Welcome to the Data443® Service Desk

Typing letters in the search input updates the search results in below data table

Featured portals

Cyren By Data443

You can raise a Cyren by Data443 support request from the options provided below.

Click here for online documentation related to Cyren Threat Intelligence

Click here for online documentation related to Cyren Threat InDepth

Data443® Data Archive Manager Service Desk

You can raise a Data Archive Manager support request from the options provided below.

Click here for online Documentation

Email us at support@data443.com

Call us directly during business hours (M-F 8:30am to 5pm EST) at 855-DATA-443 (855-328-2443) or 919-526-1070 Option 2.


FAQs:

How do I sign up for a Jira account?

How do I see all of my support tickets?

Ransomware Recovery Manager (SmartShield) Service Desk

Welcome! You can reach out to our service desk or check out our online documentation.

Click here for online Documentation on Enterprise Edition

Click here for online Documentation on Home Edition

You can raise a support request using the options provided below.

Or you can call us directly during normal business hours (M-F 9am to 5pm EST) at: 855-DATA-443 (855-328-2443) or 919-526-1070 Option 2.


Data Identification Manager (formerly known as ClassiDocs) Service Desk

Welcome! You can raise a Data Identification Manager support request from the options provided.

Or you can call us during normal business hours M-F 8:30am - 5pm EST at 855-DATA-443 (855-328-2443) or 919-526-1070 option 2.

Click here for online Documentation

Or email support@data443.com


FAQ:

How do I see all of my support tickets?

How do I sign up for a Jira account?

Data Placement Manager (formerly known as DataExpress) Service Desk

You can raise a Data Placement Manager support request from the options provided.

Or check out the online documentation available here. (Must be logged in with a JIRA customer account to access - use the Log in button at the top right.)

Or you can call us directly during business hours (M-F 8:30am to 5pm EST) at 855-DATA-443 (855-328-2443) or 919-526-1070 Option 2.

Support FAQ

How do I see all of my support tickets?

How do I sign up for a Jira account?

Sensitive Content Manager (formerly known as ARALOC) Service Desk

You can raise a Sensitive Content Manager support request from the options provided below.

Or you can call us directly during business hours (M-F 8:30am to 5pm EST) at 855-DATA-443 (855-328-2443) or 919-526-1070 Option 2.

Or email support@data443.com

Click here for online Documentation

How to install on iPadOS 13+


FAQ:

How do I sign up for a Jira Account?

How do I see all of my support tickets?

Frameworks WordPress plugin Support Desk

Welcome! You can raise a GDPR Framework, CCPA Framework or LGPD Framework WordPress plugin support request from the options provided.

Click here for the Knowledge Base

Site Owner's Guide to GDPR

GDPR Developer Documentation

CCPA Developer Documentation

LGPD Developer Documentation


FAQ:

How do I sign up for a Jira Account?

How do I see all of my support tickets?

IntellyWP Service Desk

Welcome! You can raise an IntellyWP Support request from the options provided.

Click here for online Documentation